Alumni Relocation Web Page

Q: What about perishable food items?
A: Perishable food items cannot be safely shipped in moving vans. Please dispose of or give away perishable foods before the move.

Q: What's the best way to prepare a PC for safe transport?
A: When packing a personal computer, these steps will help you prepare it for safe transport. To pack your computer, we strongly recommend that you use the computer's original carton and packing materials. If they're not available, use a box that is both strong and big enough to hold the computer, and pack it with unprinted newspaper. For more advice, your local computer dealer can answer other questions. Other things to consider:

1. Back up your software and data files. These should be taken with you or sent to your destination via insured mail.

2. Park the hard drive (if applicable). See your computer's instruction manual for special steps to take. With newer computers, simply turning the power off initiates this safety feature.

3. Insert cardboard or old disk(s) into disk drive(s).

4. Unhook all cables and power cords, indicating their positions for ease in set-up. Pack cords separately with manuals and software.

5. Create a base layer of wadded unprinted newsprint and place computer on top of layer. Then surround sides and top with more wadded unprinted newsprint until firmly packed, and seal carton with packing tape.

6. Remove all ink cartridges from the printer.

Q: What should I do with gas in the lawn mower, leftover paint, turpentine, etc.?
A: It's against the law for Hug-Condon Moving & Storage or North American Van Lines to transport flammable and combustible materials. Safely drain or dispose of all combustible and corrosive materials, including: household paints, bleaches, propane tanks, gas cans, and fuel in power equipment.

Q: What are accessorial services?
A: Accessorial services are any services provided to you in addition to the linehaul transportation. Your agent can fully explain the total range of services available, including: crating, packing, unpacking, appliance services, elevator, stair and long carries, or shuttle service if access to your residence is limited and a second, smaller truck is necessary.

Q: What are inventory exceptions?
A: For your protection, when your household goods are delivered to your new home, your van operator will ask you to check off items as they are removed from the van and sign the inventory of household goods. If any items or cartons are missing or damaged, you must note this on the inventory sheet at the time of delivery. This is known as an "inventory exception."

Q: What happens if I have to reschedule my move?
A: As soon as you realize there may be a problem with your moving arrangements, you need to contact your Relocation Coordinator, Kathy Copping (800) 326-7774, e-mail: hug-condon@prodigy.net.

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